Site Supervisor

Description

Planned Companies –Site Supervisor – Job Description

Primary Job Responsibilities:

• Supervise a staff of employees, while working with management to handle all concierge duties of a site.
• Serve as the primary point of contact for residents, guests, or clients, addressing questions, requests, and concerns promptly. 
• Problem-Solving Abilities: Ability to think on their feet, anticipate client needs, and quickly resolve issues or unexpected challenges to ensure client satisfaction.
• Assist during emergencies on site.
• Monitor common areas, amenities, and facilities to maintain cleanliness and functionality. 
• Coordinate and manage concierge services such as dining reservations, event tickets, transportation arrangements, and other requests.
• Empty trash receptacles.
• Conduct regular audits of concierge and site services to ensure consistency and quality.
• Set clear service goals, standards, and protocols for the team to follow.
• All other job duties as requested/required.

Schedule: Sunday-Thursday 11:00AM-7:00PM

Payrate: $33 per hour

Requirements:

• Experience supervising a staff and day to day operations. 
• High School Diploma or G.E.D.
• Three years of experience in concierge services.
• Multi tasks work and perform well under pressure.
• Eager to learn and take on additional responsibility.
• Flexibility to adapt to changing work priorities.
• Demonstrated leadership, organizational, reasoning, and analytical skills.
• Strong interpersonal skills.
• Must be able to communicate in English.
• Reliable, highly organized, attention to detail, courteous, friendly, hardworking, and professional.
• May be required to lift to 50 lbs.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits. 
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”